Account Security

Recovery Phrase and Password

• What is the Recovery Phrase?
• What to do if Forget the Recovery Phrase?
• What is the Account Password?
• What to do if Forget the Password?
• What to do if the phone is stolen, broken, or unable to open MYKEY?
• Errors when Entering the Recovery Phrase

Account Status and Request

• Description of Account Status
• Description of Account Request

Emergency Contact

• What are Emergency Contacts?
• Self-service Account and Assisted Account
• Is there any Emergency Contact of my account
• How to add or remove emergency contact
• Why Can't Add any Account as The Emergency Contact
• How to get verified by the emergency contact

Sync Account

• How to Sync Account to a New Phone when Changing a New Phone?