FAQ

Download&Upgrade

• Solution to crash or unable to open MYKEY
• How to Download MYKEY?
• iOS Enterprise Certification Install Guide

Create Account

• How to Create MYKEY Account?
• How to Enable Blockchain Feature?

Import Account

• How to Import Account?
• Why Can't I Login MYKEY Account with Password?
• Why Can't I Import into Another Wallet?

Receive & Send

• Exchange Transfer Instructions
• How to Receive?
• What are Remark, Tag, and Memo?
• What to do if MYKEY hasn't received?
• How to Transfer?
• What to do if Transfer Failed?

See all 9 articles

Network Fee

• Introduction to Network Fee Coupon
• What is Network Fee?
• How to View and Top up Network Fee?
• What is ETH Free Transaction? How to Get?
• How is Network Fee Billed?

Applications

• What to do if Can't Open Dapp?
• What to do if Can't Find Dapp?
• How to Use Unlisted Dapp?
• How to Apply for New Dapp?

How to Use

• How to Add Token?
• Ethereum Asset Transfer Instructions